Short video is one of the most natural ways of showing who is behind a small company. But many people put it off because they think they need a studio, a camera or editing. They do not. The videos that work are, almost always, simple, clear and made by someone who knows the subject.
Step 1: choose one idea per video
Each video answers a single question, taken from your customers' real doubts: "how long does it take?", "what should I bring?", "what is the difference between this and that?". Read what questions your customers ask to find yours.
Step 2: write three sentences
- The hook: the question or a sentence that grabs in the first seconds.
- The answer: clear and short, no detours.
- The invitation: what the person should do next (book, ask, read more).
Step 3: the minimum equipment
- Phone held upright, with a clean lens and a good resolution.
- Natural light, from the front or side, near a window. Avoid strong light behind you.
- Clean sound. It matters more than the image. A quiet space with the phone close helps; a simple microphone improves a lot.
- A tidy background, without distractions.
- A support so the phone stays steady, at eye level.
Step 4: filming
Look at the lens and not at the screen. Speak as you would to a customer in front of you. If you stumble, repeat the sentence: it is normal to do several takes. Film several videos in one session, changing top or framing, to save time.
Step 5: captions
Many people watch videos without sound, and captions also help those with hearing difficulties. Many apps generate automatic captions; always review them, because they tend to get names and technical terms wrong.
Step 6: publish and reply
Publish and see who responds. Reply to messages and comments: that is where the conversation starts. For the rhythm, read how many posts a week to make.
Mistakes that keep recurring
- Too many ideas in the same video.
- Bad sound. People tolerate a simple image, but not confused sound.
- Music without rights. For business accounts, use the platform's own library for that purpose, or no music.
- Showing people without permission, such as customers or patients. Always ask for written permission, and in health avoid showing recognisable people.
- Giving up at the third video. The first ones are usually the worst, and that is natural.
In Digital Marketing, video comes in when there are real questions to answer, and the script is the part we spend most time on.
The two-minute test video
Choose a question you heard this week and record a one-minute answer, just for yourself, without publishing. Watch the result with sound on and then without. Ask yourself: is the idea clear? Is it audible? Is there anything behind me that distracts? Repeat until you are satisfied with one video, and only then record the rest. The first test serves to lose the fear of seeing and hearing yourself, which is the biggest obstacle for beginners. Keep that video: in six months, you will see how you have changed. Once you have three or four videos you are happy with, record the following ones in a batch and schedule them over the weeks.
In short
- One idea per video, taken from a real customer question.
- Three sentences: hook, answer and invitation.
- A phone held upright, natural light and clean sound are enough to start.
- Always add captions, and take care with music and with people's images.
Quick questions
Do I need a microphone?
It helps a lot, but is not required to start. A quiet place and the phone close to your mouth already give reasonable sound. If video becomes a habit, a simple microphone is the first investment.
How long should a video be?
The time it takes to answer the question, and nothing more. For many SMEs, between thirty seconds and a minute and a half.
Should I appear myself?
Showing who is behind the company usually builds trust. If you are not comfortable, you can start with hands at work, the space or the material, and move to appearing gradually.
Want to choose the three video topics with most value for your company?
The exploratory call is a 30-minute conversation, at no cost. We choose with you the three video topics with most value. You keep the written summary.
Book an exploratory call